Hotel Berghof Hellenthal

Das gemütliche Hotel in der Eifel

Privacy Policy


1. DATA PROTECTION AT A GLANCE

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to personally identify you.

Detailed information on data protection can be found in the privacy policy set out below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Data Controller” in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us, for example by entering information into a contact form.

Other data is collected automatically or with your consent when you visit the website through our IT systems. This primarily includes technical data (e.g., browser type, operating system, time of page access).

What do we use your data for?

Some data is collected to ensure the error-free provision of the website.

Other data may be used to analyze user behavior.

If contracts are concluded or initiated via the website, the transmitted data will also be processed for contract offers, bookings, or other service inquiries.

What rights do you have regarding your data?

You have the right at any time to:

  • obtain information about the origin, recipients, and purpose of your stored personal data,
  • request correction or deletion of your data,
  • withdraw your consent to data processing at any time with future effect,
  • request restriction of processing,
  • request data portability,
  • lodge a complaint with a supervisory authority.

2. HOSTING

External Hosting

This website is hosted externally. Personal data collected on this website is stored on the servers of the hosting provider.

Hosting is carried out for the purpose of contract fulfillment (Art. 6(1)(b) GDPR) and in the interest of secure and efficient provision of our online services (Art. 6(1)(f) GDPR).

Hosting Provider

netcup GmbH
Daimlerstraße 25
76185 Karlsruhe
Germany

A data processing agreement (DPA) has been concluded with the hosting provider.

3. GENERAL INFORMATION AND MANDATORY DISCLOSURES

Information on the Data Controller

The controller responsible for data processing on this website is:

Dominik Dardenne and Charan Tharmalingam eGbR
Bauesfeld 16
53940 Hellenthal
Germany

Phone: +49 2482 7154
Email: [email protected]

The controller is the natural or legal person who determines the purposes and means of processing personal data.

Data Retention

Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for processing no longer applies or statutory retention obligations expire.

Legal Bases for Processing

We process personal data based on:

  • Art. 6(1)(a) GDPR – Consent
  • Art. 6(1)(b) GDPR – Contract performance
  • Art. 6(1)(c) GDPR – Legal obligation
  • Art. 6(1)(f) GDPR – Legitimate interest

4. DATA COLLECTION ON THIS WEBSITE

Cookies

Our website uses cookies. Cookies are small data files that do not cause damage to your device.

Cookies are stored on the basis of Art. 6(1)(f) GDPR or, where required, based on your consent pursuant to Art. 6(1)(a) GDPR.

You can configure your browser to inform you about cookies or to disable them. Disabling cookies may limit website functionality.

Server Log Files

The provider automatically collects and stores information such as:

  • Browser type and version
  • Operating system
  • Referrer URL
  • IP address
  • Time of server request

This data is processed pursuant to Art. 6(1)(f) GDPR.

Contact Form / Email Contact

If you contact us via contact form, email, telephone, or fax, your inquiry including all personal data will be stored and processed for the purpose of handling your request.

The processing is based on Art. 6(1)(b) GDPR (contract-related inquiries) or Art. 6(1)(f) GDPR (legitimate interest).

5. NEWSLETTER

If you subscribe to our newsletter, we require your email address and your consent in accordance with Art. 6(1)(a) GDPR.

You may withdraw your consent at any time. The legality of data processing carried out before the withdrawal remains unaffected.

6. E-COMMERCE AND PAYMENT PROVIDERS

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content structuring, and modification of contractual relationships.

Personal data regarding the use of this website is processed only insofar as necessary to enable the user to use the service or for billing purposes.

The legal basis is Art. 6(1)(b) GDPR.

Customer data will be deleted after completion of the order or termination of the business relationship, subject to statutory retention obligations.

Payment Processing via Stripe

We use Stripe as our payment service provider.

Provider:
Stripe Payments Europe Ltd.
1 Grand Canal Street Lower
Grand Canal Dock
Dublin, Ireland

When making a payment via Stripe, your payment data (e.g., name, billing address, payment amount, and, if applicable, credit card details) will be transmitted to Stripe for processing.

Processing is carried out for the purpose of contract performance pursuant to Art. 6(1)(b) GDPR.

Further information can be found in Stripe’s privacy policy.

7. PLUGINS AND TOOLS

This website may use:

  • Google Maps
  • Google reCAPTCHA
  • Font Awesome
  • Other technical services

The use of such services is based on Art. 6(1)(f) GDPR or, where required, on your consent pursuant to Art. 6(1)(a) GDPR.


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